Terms of Use

Terms of service

Last updated: June 2026

Welcome to Maison Bisou.

These Terms of service govern the use of our website as well as the purchase of our products. By accessing our site or placing an order, you agree to be bound by these Terms of service.

1. General information

The Maison Bisou site is operated by Maison Bisou.

Throughout the site, the terms "we", "our" and "us" refer to Maison Bisou.

We reserve the right to modify these Terms of service at any time. Changes take effect as soon as they are published on the site.

2. Conditions of use

By using this site, you confirm that you are of legal age in your country of residence or that you have the authorization of a legal representative.

You agree not to use our products or services for any illegal or unauthorized purpose.

Any violation of these Terms may result in the immediate suspension or termination of access to our services.

3. Products and services

We strive to present our products as accurately as possible.

However, we do not guarantee that the colors, visuals or descriptions displayed on your device perfectly reflect the actual product.

We reserve the right to limit the quantities sold or to withdraw a product from our catalog at any time.

4. Prices and payments

The prices displayed on the site are shown in the currency selected by the customer.

Maison Bisou reserves the right to change its prices at any time without notice.

Payment must be made in full at the time of the order via the payment methods offered on the site.

5. Delivery

Delivery times are provided as an indication.

Maison Bisou cannot be held responsible for delays caused by carriers, customs authorities or any event beyond its control.

The risk of loss or damage to the product is transferred to the customer upon delivery of the order.

6. Returns and refunds

Returns and refunds are governed by our Return and refund policy available on the site.

For reasons of hygiene and safety, opened or used perfumes cannot be returned or refunded.

7. Intellectual property

All content on the site, including in particular text, visuals, photographs, videos, logos, designs, graphic elements and brand identity, is the exclusive property of Maison Bisou or its partners.

Any reproduction, modification, distribution or exploitation without prior written authorization is strictly prohibited.

8. Limitation of liability

Maison Bisou cannot be held liable for any indirect, incidental or consequential damages resulting from the use of the site or the purchase of its products.

Our total liability cannot exceed the amount paid for the product concerned.