Shipping policy

Last updated: June 2026

At Maison Bisou, we are committed to shipping every order with the utmost care to guarantee a shopping experience worthy of our creations.

Free international shipping

We are pleased to offer free standard shipping worldwide on all our orders.

No minimum purchase amount is required to benefit from this offer.

Orders are generally prepared and shipped within 1 to 3 business days after payment confirmation.

During periods of high activity, preparation times may be slightly extended.

Delivery times vary depending on the destination country:

These times are given as an indication and may vary depending on carriers and local customs procedures.

As soon as your order is shipped, a tracking number will be sent to you by email so that you can follow the progress of your package.

Depending on the destination country, customs duties, import taxes or administrative fees may be applied by local authorities.

Any such charges remain the responsibility of the customer.

If your order arrives damaged or if you experience a delivery problem, please contact our customer service as soon as possible at:

care@maisonbisou.co

Our team will review your request and assist you in resolving it.

For any questions regarding your delivery or your order, you can contact us at:

care@maisonbisou.co